Matching Supply with Demand: An Introduction to Operations M (Paperback)

Chapter 1Introduction Chapter 2The Process View of the Organization Chapter 3Understanding the Supply Process: Evaluating Process Capacity Chapter 4Estimating and Reducing Labor Costs Chapter 5Project Management Chapter 6The Link between Operations and Finance Chapter 7Batching and Other Flow Interruptions: Set-up Times and the Economic Order Quantity Model Chapter 8Variability and Its Impact on Process Performance: Waiting Time Problems Chapter 9The Impact of Variability on Process Performance: Throughput Losses Chapter 10Quality Management, Statistical Process Control, and Six Sigma Capacity Chapter 11Lean Operations and the Toyota Production System Chapter 12Betting On Uncertain Demand: The Newsvendor Model Chapter 13Assemble-to-order, Make-To-Order and Quick Response with Reactive Capacity Chapter 14Service Levels and Lead Times in Supply Chains: The Order Up-to Inventory Model Chapter 15Risk-Pooling Strategies to Reduce and Hedge Uncertainty Chapter 16Revenue Management with Capacity Controls Chapter 17 Supply Chain Coordination Chapter 18Sustainable Operations Chapter 19Business Model Innovation Appendix A: Statistics Tutorial B: Tables C: Evaluation of the Loss Function D: Equations and Approximations E: Solutions to Selected Practice Problems Glossary References Index of "How to" exhibits Summary of key equations Index