Performance Management (Paperback)

PART I: STRATEGIC AND GENERAL CONSIDERATIONS

Chapter 1: Performance Management and Reward Systems in Context

Chapter 2: Performance Management Process

Chapter 3: Performance Management and Strategic Planning

PART II: SYSTEM IMPLEMENTATION

Chapter 4: Defining Performance and Choosing a Measurement Approach

Chapter 5: Measuring Results and Behaviors

Chapter 6: Gathering Performance Information

Chapter 7: Implementing a Performance Management System

PART III: EMPLOYEE DEVELOPMENT

Chapter 8: Performance Management and Employee Development

Chapter 9: Performance Management Skills

PART IV: REWARD SYSTEMS, LEGAL ISSUES, AND TEAM PERFORM-ANCE MANAGEMENT

Chapter 10: Reward Systems and Legal Issues

Chapter 11: Managing Team Performance