Timeshare Resort Operations (Hardcover)

Chapter 1: Evolution of the timeshare industry
Chapter 2: Timeshare resort development and financing
Chapter 3: Real estate development
Chapter 4 Consumers and consumer behaviour
Chapter 5: Relationship marketing selling and beyond
Chapter 6: Consumer finance
Chapter 7: Human resource management in timeshare operations
Chapter 8: Managing service quality in timeshare
Chapter 9: Home owners associations and stakeholder management
Chapter 10: Business ethics and ethical practice
Chapter 11: The future of timeshare: a matter of strategy