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· 분류 : 외국도서 > 인문/사회 > 심리학 > 사회 심리학
· ISBN : 9781107048249
· 쪽수 : 328쪽
목차
1. Emotion: an interpersonal perspective; Part I. Emotions as Social Information (EASI) Theory: 2. Emotions as social information; 3. Mechanisms involved in the social effects of emotions; 4. Contingencies of the social effects of emotions; Part II. Social Effects of Emotions: The Empirical Record: 5. Social effects of emotions in close relationships; 6. Social effects of emotions in groups; 7. Social effects of emotions in conflict and negotiation; 8. Social effects of emotions on consumer behavior and customer service; 9. Social effects of emotions in leadership; Part III. Conclusions, Implications, and New Directions: 10. Critical evaluation, theoretical integration, and implications; 11. Caveats and future directions.