Information Systems for Managers: Text & Cases (Hardcover, 2)

PREFACE vii FOREWORD xi PART I FOUNDATIONS 1 CHAPTER 1 Information Systems and the Role of General and Functional Managers 3 CHAPTER 2 Information Systems Defined 25 CHAPTER 3 Organizational Information Systems and Their Impact 58 PART II COMPETING IN THE INTERNET AGE 119 CHAPTER 4 The Changing Competitive Environment 121 CHAPTER 5 Electronic Commerce: New Ways of Doing Business 163 PART III THE STRATEGIC USE OF INFORMATION SYSTEMS 209 CHAPTER 6 Strategic Information Systems Planning 211 CHAPTER 7 Value Creation and Strategic Information Systems 249 CHAPTER 8 Value Creation with Information Systems 277 CHAPTER 9 Appropriating IT-Enabled Value Over Time 344 PART IV GETTING IT DONE 381 CHAPTER 10 Funding and Governance of Information Systems 383 CHAPTER 11 Creating Information Systems 406 CHAPTER 12 Information Systems Trends 437 CHAPTER 13 Security, Privacy, and Ethics 487 Index 525