Operations Management: An Integrated Approach (Revised) (Paperback, 5, Revised)

Chapter 1. Basics of Operations Management. Chapter 2. Strategy and Productivity. Chapter 3. Product and Process Design. Chapter 4. Global Supply Chain Management. Chapter 5. Managing Quality. Chapter 6. Quality Control and Six Sigma. Chapter 7. Lean Systems. Chapter 8. Forecasting and Demand Planning. Chapter 9. Capacity and Location Decisions. Chapter 10. Layout Planning. Chapter 11. Job Design and Work Measurement. Chapter 12. Inventory Management Policies. Chapter 13. Sales and Operations Planning. Chapter 14. Materials Planning. Chapter 15. Operations Scheduling. Chapter 16. PERT, CPM, and Critical Chain. Appendix A: Solutions to Odd-Numbered Problems. Appendix B: The Standard Normal Distribution. Appendix C: P-Chart. Company Index. Subject Index. Supplement A Spreadsheet Modeling: An Introduction. Supplement B: Introduction to Optimization. Supplement C: Waiting Line Models. Supplement D: Master Scheduling and Rough-Cut Capacity Planning.