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· 분류 : 외국도서 > 경제경영 > 제품생산관리
· ISBN : 9781118379790
· 쪽수 : 456쪽
목차
Chapter 1: Competitive Operations for the Global Arena
Operations
Customer Value
Strategy and Competitiveness
From Strategy to Structure
Chapter 2: Designing the Transformation System
Forms of Transformation Systems
Selection of a Transformation System
Chapter 3: Monitoring and Controlling the Transformation System
Monitoring and Control
Process Monitoring
Process Control
Controlling Service Quality
Chapter 4: Six Sigma for Improving the Tranformation System
Approaches for Process Improvement
Business Process Design (Reengineering)
Six Sigma and the DMAIC Improvement Process
Example Six Sigma Project
The Define Phase
The Measure Phase
The Analyze Phase
The Improve Phase
The Control Phase
Six Sigma In Practice
Chapter 5: Lean Operations Improve Tranformation System Value
History and Philosophy of Lean
Traditional Systems Compared with Lean
Specify Value
Identify the Value Stream
Make Value Flow
Pull Value Through the Value Stream
Pursue Perfection
Benefits of Lean
Lean Six Sigma
Chapter 6: Project Management and the Transformation System
Defining a Project
Planning the Project
Scheduling the Project
Controlling the Project: Earned Value
Chapter 7: Managing Supply Chain Logistics and Inventories
Defining Supply Chain Management
Supply Chain Strategy
Supply Chain Design
Outsourcing and Global Sourcing
Inventory Management
Role of Information Technology
Successful Supply Chain Management
The Beer Game
The Economic Order Quantity Model
Chapter 8: Capacity Management through Location and Scheduling
Long-term Capacity Planning
Location Planning Strategies
Short-term Capacity Planning
Forecasting
Forecasting Purposes and Methods
Time Series Analysis
Causal Forecasting with Regression
Locating Pure Services
Effectively Utilizing Capacity Through Schedule Management
Cases
Index
