Fundamentals of Quality Control and Improvement (Hardcover, 4)

Preface xix

ABOUT THE COMPANION WEBSITE xxiii

PART I PHILOSOPHY AND FUNDAMENTALS 1

1 Introduction to Quality Control and the Total Quality System 3

2 Some Philosophies and Their Impact on Quality 47

3 Quality Management: Practices, Tools, and Standards 89

PART II STATISTICAL FOUNDATIONS AND METHODS OF QUALITY IMPROVEMENT 147

4 Fundamentals of Statistical concepts and Techniques in Quality Control and Improvement 149

5 Data Analyses and Sampling 229

PART III STATISTICAL PROCESS CONTROL 273

6 Statistical Process Control Using Control Charts 275

7 Control Charts for Variables 299

8 Control Charts for Attributes 389

9 Process Capability Analysis 449

PART IV Acceptance Sampling 501

10 Acceptance Sampling Plans for Attributes and Variables 503

PART V PRODUCT AND PROCESS DESIGN 563

11 Reliability 565

12 Experimental Design and Taguchi Method 605

13 Process Modeling Through Regression Analysis 711

Appendixes 753

Index 775