The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Hardcover, 6)

INTRODUCTION

Making Extraordinary Things Happen in Organisations xi

WHAT LEADERS DO AND WHAT CONSTITUENTS EXPECT 1

1 When Leaders Are at Their Best 3

2 Credibility is the Foundation of Leadership 25

PRACTICE 1

MODEL THE WAY 45

3 Clarify Values 47

4 Set the Example 71

PRACTICE 2

INSPIRE A SHARED VISION 93

5 Envision the Future 95

6 Enlist Others 117

PRACTICE 3

CHALLENGE THE PROCESS 143

7 Search for Opportunities 145

8 Experiment and Take Risks 169

PRACTICE 4

ENABLE OTHERS TO ACT 193

9 Foster Collaboration 195

10 Strengthen Others 219

PRACTICE 5

ENCOURAGE THE HEART 245

11 Recognise Contribution 247

12 Celebrate the Values and Victories 271

13 Leadership is Everyone’s Business 295

Endnotes 315

Acknowledgements 349

About the Authors 351

Index 355