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· 제목 : Fourth Generation Management: The New Business Consciousness (Hardcover) (The New Business Consciousness)
· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9780070327153
· 쪽수 : 289쪽
· 출판일 : 1994-02-22
· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9780070327153
· 쪽수 : 289쪽
· 출판일 : 1994-02-22
목차
Fourth Generation Management: The New Business Consciousness. Voice of the Customer: The Arbiter of Quality. Process and System Thinking: The Organization as a Flow Chart. Voice of the Process: Taking Measure of the System. Language of Variation: The Virtues and Vices of Difference. Using Data to Improve: A Strategic Toolkit for Quality. All One Team: A Culture for Quality and Success. The Culture of Quality Improvement: The Constancy of Change.
