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· 제목 : Sales Coaching (Hardcover) (Making the Great Leap from Sales Manager to Sales Coach)
· 분류 : 외국도서 > 경제경영 > 세일즈
· ISBN : 9780070523821
· 쪽수 : 130쪽
· 출판일 : 1996-10-01
· 분류 : 외국도서 > 경제경영 > 세일즈
· ISBN : 9780070523821
· 쪽수 : 130쪽
· 출판일 : 1996-10-01
목차
Coach vs. Boss: The Mind Set. Obstacles to Coaching. A Team of Two. Critical Success Factors for Coaching. Why Coach? Giving Evaluative Feedback. Giving Developmental Feedback. The Balance. The ``Boss'' Model. The ``Coach'' Model. How to Give Feedback. ``They Talk First''. Giving Balanced Feedback: Positives and Areas for Improvement. Be Specific. Focus on a Few Key Things--Don't Overload. Be the Model. Be Open and Honest. Developmental Coaching.
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