Waging War on Complexity Costs: Reshape Your Cost Structure, Free Up Cash Flows and Boost Productivity by Attacking Process, Product and Organizationa (Hardcover)

Part One: The Imperative for Action

1. The Imperative for War on Complexity Costs
2.Five Key Lessons from the Complexity Campaign
3. The Rise and Rise of Process and Organizational Complexity
4. Quantifying the Cost of Complexity
5. What Winning Looks Like: Cash Flows, Profits, and Performance

Part Two: Waging a War on Complexity Costs

6. Targeting Process Complexity
7. Targeting Product Complexity
8. Targeting Organizational Complexity
9. Taking Ground: Decomposing the Problem and Getting Started

Part Three: Keeping the Bad Costs Out

10. Understanding the Sources and Drivers of Complexity Cost
11. The Lean Operating Model as a Foundation For Execution
12. Process Ownership and Metrics Alignment