The Social Work Interview: Fifth Edition (Hardcover, 5)

Acknowledgments
Introduction
Part I. General Orientation and Basic Concepts of Interviewing and Communication
1. Defining and Characterizing the Social Work Interview
2. The Interview as Communication
3. Listening and Silence as Interview Techniques
4. Nonverbal Communication
5. Establishing a Relationship
Part II. Sequential Phases in the Interview Process and Associated Techniques
6. The Introductory Phase
7. The Problem Exploration Phase
8. The Developmental Phase: Problem-Solving Interventions
9. The Developmental Phase: More Problem-Solving Interventions
10. The Developmental Phase: Questioning Techniques
11. Termination and Evaluation
Part III. Special Problems in Interviewing
12. Cross-Cultural Interviewing
13. Problematic Interviews
Part IV. The Essence of the Good Interview
14. The Competent Interviewer
L'Envoi—
Appendix: Transcribed Interview and Critique
References
Index