The Therapeutic Relationship: Listening and Responding in a Multicultural World (Hardcover)

Acknowledgments Preface Listening Skills The Role of Listening in Counseling and Psychotherapy Establishing a Climate of Listening The Skill of Listening Therapeutic Listening Content Listening and the 5WH Principle Listening for Emphasis and the I/F Principle Listening for Expressive Information and the DAMS Principle Listening for Style Nonverbal Listening Moral, Ethical, and Social Issues of Counseling and Psychotherapy Diversity and Multicultural Issues and Concerns by David M. Gonzalez and Ira David Welch The Ethics of Listening and Responding Responding Skills The Role of Responding in Counseling and Psychotherapy The Inadequate Response Responding with Empathy Responding with Warmth and Respect Responding with Genuineness Responding with Immediacy Responding with Self-Disclosure Responding with Concreteness and Focus Responding with Confrontation Responding with Questions Responding Nonverbally Appendix A: Practice Exercises for Listening and Responding Index