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· 제목 : Business Class: Etiquette Essentials for Success at Work (Hardcover) 
· 분류 : 외국도서 > 경제경영 > 기업윤리/에티켓
· ISBN : 9780312338091
· 쪽수 : 192쪽
· 출판일 : 2005-07-01
· 분류 : 외국도서 > 경제경영 > 기업윤리/에티켓
· ISBN : 9780312338091
· 쪽수 : 192쪽
· 출판일 : 2005-07-01
목차
1. First and lasting inpressions
2. Small touches equal big business
3. Suit up for success
4. Master yout mingle-ability
5. Small talk savvy and Effective listening
6. Dining for dollars : The art of the meal
7. Techno-Etiquette : Minding your manners in the electronic age
8. Going global : how to avoid an international incident
9. the Power of positive thanking
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