Kinn's the Administrative Medical Assistant: An Applied Learning Approach (Paperback, 14)

PART 1 - Introduction to Medical Assisting 1.The Professional Medical Assistant and the Healthcare Team 2.Therapeutic Communication 3.Legal Principles 4.Healthcare Laws 5.Healthcare Ethics 6.Introduction to Anatomy and Medical Terminology 7.Patient Coaching

PART 2 - Fundamentals of Ambulatory Care Administration 8.Technology 9.Written Communication 10.Telephone Techniques 11.Scheduling Appointments and Patient Processing 12.Health Records 13.Daily Operations and Safety 14.Principles of Pharmacology

PART 3 - Coding and Medical Billing 15.Health Insurance Essentials 16.Diagnostic Coding Essentials 17.Procedural Coding Essentials 18.Medical Billing and Reimbursement Essentials

PART 4 - Advanced Ambulatory Care Administration 19.Patient Accounts and Practice Management 20.Advanced Roles in Administration

PART 5 - Assisting with Medical Specialties 21.Medical Emergencies

PART 6 - Job Seeking 22.Skills and Strategies

Glossary Index