Communication in Nursing (Paperback, 9)

Part 1: Packing Your Bags for the Journey of Caring, Assertive, Responsible Communication 1. Responsible, Assertive, Caring Communication in Nursing 2. The Client-Nurse Relationship: A Helping Relationship 3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning???? 4. Solving Problems Together 5. Understanding Each Other: Communication and Culture ? Part 2: Honoring Your Fellow Travelers along the Journey 6. Demonstrating Warmth 7. Showing Respect 8. Being Genuine 9. Being Empathetic 10. Using Self-Disclosure 11. Being Specific 12. Asking Questions 13. Expressing Opinions 14. Using Humor 15. Embracing the Spiritual Journey of Healthcaring: Meaning Making ? Part 3: Developing Road-Worthy Practices along the Journey 16. Requesting Support 17. Overcoming Evaluation Anxiety 18. Working with Feedback 19. Using Relaxation Techniques 20. Incorporating Imagery in Professional Practice and Self Care 21. Incorporating Positive Self-Talk 22. Learning to Work Together in Groups 23. Navigating the Expanding World of Digital Communication

Part 4: Embracing the Transformative Process of the Journey 24. Learning Confrontation Skills 25. Refusing Unreasonable Requests 26. Communicating Assertively and Responsibly with Distressed Clients and Colleagues 27. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues 28. Managing Team Conflict Assertively and Responsibly 29. Communicating at the End of Life 30. Continuing the Commitment to the Journey