Operations Management (Paperback, 2nd ed. 1996)

Introduction.- Managing the Product Reliability.- Planning and Control.- Managing Independent Inventory.- Managing Dependent Demand.- Managing the Costs.- Managing the Processes.- Managing Performance.- 1: Getting the Methods Right.- Managing Performance.- 2: Measuring Work Content.- Managing Performance: Incentive Schemes.- Managing Time.- Plant Related Decisions.- Managing Numbers 1: Key Distribution.- Managing Numbers 2: Statistical Process.- Control Forecasting: Managing the Future.