Absolute Essentials of Operations Management (Hardcover, 1)

1.Introduction 2. Operations Strategy 3. Process Types 4. Process Layout Types 5. Facility Design: Supply, Capacity and Location 6. Process Technology 7. Product and Service Design 8.Process Design 9. Job Design 10. Operations Planning and Control 11. Capacity Management 12. Inventory Management 13. Lean Operations 14. Enterprise Resource Planning 15. Supply Chain Management 16. Project Management 17. Quality 18. Performance Measurement and Improvement