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· 분류 : 외국도서 > 인문/사회 > 사회과학 > 민족학
· ISBN : 9780367337087
· 쪽수 : 248쪽
· 출판일 : 2025-03-25
목차
PART 1 ? Communication and Crisis Negotiation
1. Crisis Negotiation as Communication: Perspectives from Language and Communication Theories
2. Crisis Negotiation as Communication: Interactional Exchange, Staging, and Context
3. Rapport in Crisis Negotiations: A Systematic Review
PART 2 ?Perspectives on Crisis Negotiation in Diverse Communities
4. Communicative Tools for Hostage and Crisis Negotiation: The Elaboration Likelihood Model of Persuasion
5. An Intercultural Perspective on De-Escalation Techniques for Aviation Security (AVSEC)
6. Negotiation Perspectives in Counter Terrorism: A Community Engagement Approach in Australia
PART 3 ? Crisis Negotiation in Practice
7. Lessons from the Negotiated Field: Reflections by a Police Negotiator in Multicultural Australia
8. Communication Features in Simulated Crisis Negotiation in the People’s Republic of China
9. Practical Perspectives on Crisis Negotiations in the People’s Republic of China
10. Management in International Kidnap/Hostage Negotiations: Lessons from the Field
