The Art of Breaking Bad News Well (Hardcover)

Acknowledgments The moment of encounter - "Please come in": Two people meet 1 Who Needs This Book, and why a Doctor had to Write it Breaking Bad News Unbearable Fear How is Communication Taught and Learned? Agadir A Topic that Affects us All?Even in Private 2 Breaking Bad News Well A Visit from the Head Doctor An Afternoon Walk Preparing for an Existential Conversation What do Patients Expect of a Good Doctor? Being Aware of One’s Role Doctor, Why Am I So Hoarse? How Do I Start a Conversation When Sharing Bad News? Difficulties in Understanding Why Silence is Sometimes the Best Answer In the Stairwell The Decisive Question Truthfulness and Trust Allowing Space for Theories of Illness and Speaking with each Other The sad message about Mamed The Message The Bigger Picture: Turning Relatives into Allies What Helps People to Assimilate Bad News? The Leap Learning from Life Experience Spirituality?Hope in Hopeless Times "I Won’t Give Up, After All" Finishing and Documenting the Conversation "Mommy is very sick" Examples From Outside Medicine The Father and the Young Policeman 3 On the Search for Good News Changing Perspective The Good Evening News The Chess Flower Finding the Good in the Bad?A Question of Timing Back at Office Hours 4 Moscow In Place of an Author’s Biography: My Saddest, and Most Beautiful News What Happened with Susanne Sieckler? Appendixes: Help for helpers, recipients and relatives A1 Brief summary of the SPIKES method A2 Guidelines for Announcing a Death A3 Breaking Bad News ? Seminars A4 Checklists for Communicating Bad News A5 Selected Scientific Research Index