The Integrator : A Change Management Framework for Achieving Agile IT Project Success (Paperback)

FOREWORD ABBREVIATIONS AND ACRONYMS CHARACTERS PREFACE ACKNOWLEDGEMENTS ABOUT THE AUTHOR FAILURE Investigation Surprise Plan CHANGE DELTA Framework Change Management Methodology Project Management Methodology IT Management Methodology Agile Philosophy Reality Resilience STRATEGY Purpose Resources Storytelling Priorities Team Size Strategic Plan CLIMATE Structure Organization Stress Implementation History Target Readiness Agent Capacity Sponsorship Cultural Fit Reinforcement Communication Involvement Personal Beliefs OBJECTIVES Fear SMART Objectives Measurable Achievable Realistic Specific Time Bound Quantity SCOPE Definition Key Role Map Champions Agents Sponsors Targets Social Network Map Central Connectors Boundary Spanners Information Brokers Peripheral Specialists Integration GOVERNANCE DHS IT Project Organization Membership Director and Steering Committee Quality Manager and Project Director Health Technology Advisory Committee Project Management Team Scrum Team Change Management Team Workflow Analysis Team DELTA Team Reporting Communication Reinforcement Results-Based Management Training Support PHILOSOPHY Agile Mindset Agile Values and Principles Value 1 ? Individuals and Interactions Over Processes and Tools Principle 5 Principle 11 Principle 12 Value 2 ? Working Software Over Comprehensive Documentation Principle 7 Principle 9 Principle 10 Value 3 ? Customer Collaboration Over Contract Negotiation Principle 4 Principle 6 Value 4 ? Responding to Change Over Following a Plan Principle 1 Principle 2 Principle 3 Principle 8 PROCUREMENT Product Planning Training PLAN Scrum Assumptions Sprint Length Ideal Days Accountability Dependencies Spike Velocity Other Assumptions Workflows Chart Abstracts Clinical Documentation Uncertainty Scrum Planning Release Planning Sprint Planning Day Planning EXECUTION Sponsorship Scope Schedule Cost Resources Communication Risk Procurement Requirements Infrastructure Network Conversion Interfaces Workflow Security Testing Training Project Manager CUTOVER Cutover Plan Objective Readiness Approach Schedule Support Communication Monitoring and Controlling Pre-Live Go-Live Post-live Optimization Stabilization Competency Continuous Improvement CLOSING Lessons Learned Next APPENDIX 1 - DELTA FRAMEWORK Change Management Accelerated Implementation Management Methodology Road Map Project Management Project Management Body of Knowledge Guide Methodology Process Groups Knowledge Areas IT Management IEEE Software Body of Knowledge Methodology (Derived) Knowledge Areas Agile Philosophy Values Principles APPENDIX 2 - ASSESSMENTS AND CHECKLISTS Accelerated Implementation Management Other BIBLIOGRAPHY INDEX