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· 분류 : 외국도서 > 언어학 > 커뮤니케이션 연구
· ISBN : 9780367570019
· 쪽수 : 394쪽
· 출판일 : 2021-09-13
목차
Introduction. Chapter 1: Foundational Communication Skills. Chapter 2: People Skills. Chapter 3: The language of business risk. Chapter 4: Company Culture. Chapter 5: Better Business Writing. Chapter 6: Say what? Verbal Communication Skills. Chapter 7 Communication superpowers. Chapter 8: Policies, Standards, Guidelines and Procedures. Chapter 9: Training & Awareness. Chapter 10: Driving change through metrics. Chapter 11: The High stakes of incident response communication. Chapter 12: Communicating with your team and colleagues. Chapter 13: Managing up: Finding your boss’s communication style. Chapter 14: The Board of Directors. Chapter 15: Working with auditors. Chapter 16: Your next job. Chapter 17: Consultants and sales: Building and Maintaining Client Relationships. Conclusion and key takeaways. Appendix. Index.