Social Capital in the Asia Pacific : Examples from the Services Industry (Paperback)

Preface Introduction: reflections on research on social capital and the services industry1. Spilling the social capital beans: a comparative case study of coffee service enterprises within the Asia-Pacific 2. Disruptive innovation and the creation of social capital in Indonesia’s urban communities 3. Selling trust in cyber space: social networking service (SNS) providers and social capital amongst netizens in South Korea 4. The effect of technology management capability on new product development in China’s service-oriented manufacturing firms: a social capital perspective 5. Beyond ‘know-what’ and ‘know-how’ to ‘know-who’: enhancing human capital with social capital in an Australian start-up accelerator Conclusion: future directions for research on social capital and theservices industry