Changing Bureaucracies : Adapting to Uncertainty, and How Evaluation Can Help (Paperback)

Foreword Kathryn E. Newcomer 1. Introduction: Changing Bureaucracies ?Thoughts on the Dynamic Relationship between Evaluation, Bureaucracy, and Adaptability Tony Tyrrell Part 1: Working within Bureaucratic Constraints 2. Feedback in Public Agencies: A missing Engine of Organizational Learning? Karol Olejniczak & Jakub Rok 3. Evaluation, Bureaucracy, and Agility: An African Story Jacques Toulemondeand Samer Hachem 4. Accountable for Adaption: How Independent Evaluation Can Support Adaptive Programming within Bureaucracies Andrew Koleros 5. The Public Support of Radical Innovation Margaret Dalziel Part 2: Evaluation Support to Bureaucracies 6. Evaluation in Bureaucracies: An Insider’s View on Progress in the Last 25 Years and Challenges Ahead Veronica Gaffey 7. You Can Take a Horse to Water, But How do You Get it to Drink? Evaluation as a Facilitator of Organizational Adaptation and Change in the OECD Kevin Williams 8. The View from the Top: Reflections on Evaluation in Large Bureaucracies by a Select Group of Senior Evaluation Managers Richard Boyleand Tony Tyrrell Part 3: Challenges to a Meaningful Role for Evaluation　 9. Evaluation Systems and Bureaucratic Capture: Locked in the System and Potential Avenues for Change Estelle Raimondoand Frans L. Leeuw 10. Responses to Decline: The Persistence of Quality Problems Kim Forssand Alison Pollard 11. The European Cohesion Policy: Who Cares About Results? Francesco Mazzeo Rinaldi 12. Conclusion: The Problematique of Bureaucracy and What This Means for Evaluation ? and for Public Sector Leaders Burt Perrin