Quality Assurance : Applying Methodologies for Launching New Products, Services, and Customer Satisfaction (Paperback)

Part One: Original Equipment Manufacturing (OEM) Responsibilities: Timing (Product Development). Basic OEM Quality System. . Manufacturing (facility) Site Assessment (MSA). Sourcing. Segmentation. Supplier Development. Role of Supplier Technical Engineer. Part Two: Supplier Responsibilities: Commitment to Continual Improvement. Lean Manufacturing. Quality Operating System (QOS). Certification to the International Standard and Customer Specific Requirement. Statistical Process Control (SPC). Problem Solving Methodology. Internal Audits. Poka-Yoke. Measurement System Analysis (MSA). Supplier’s Perspective of APQP. Supplier’s Perspective on the PPAP. Capacity Analysis. Geometric Dimensioning and Tolerance (GD&T). A Typical Detailed Expectation List of a Site Assessment by the Customer to the Supplier’s Facility. PPAP Checklist. Mistake Proofing. Preparation for an Audit. Miscellaneous Forms. Glossary. Selected Bibliography.