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· 제목 : Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis (DEA) (Hardcover) (Improving Service Performance Using DATA ENVELOPMENT ANALYSIS (DEA))
· 분류 : 외국도서 > 경제경영 > 운영분석
· ISBN : 9780387332116
· 쪽수 : 352쪽
· 출판일 : 2006-06-29
· 분류 : 외국도서 > 경제경영 > 운영분석
· ISBN : 9780387332116
· 쪽수 : 352쪽
· 출판일 : 2006-06-29
목차
Management of Service Organization Productivity.- Data Envelopment Analysis Explained.- DEA Concepts for Managers.- Solving DEA Using DEAFrontier Software.- DEA Model - Extensions.- Managing Bank Productivity.- Quality-Adjusted DEA (Q-DEA).- Applying DEA to Health Care Organizations.- Government Productivity Management.- Multidimensional Quality-of-Life Measure.- Hedge Fund Performance Evaluation.
