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· 제목 : Managing Aggression (Paperback)
· 분류 : 외국도서 > 인문/사회 > 사회과학 > 사회폭력
· ISBN : 9780415243803
· 쪽수 : 208쪽
· 출판일 : 2001-09-27
· 분류 : 외국도서 > 인문/사회 > 사회과학 > 사회폭력
· ISBN : 9780415243803
· 쪽수 : 208쪽
· 출판일 : 2001-09-27
목차
1. The Workplace Culture 2. Harassment and Bullying within the Workplace 3. Reducing Levels of Aggression 4. Organisational Responses and Responsibilities 5. Safety First and Practical Ideas 6. Ethnic, Culture and Gender Considerations 7. Triggers/Causes of Aggression 8. Managing Aggressive Behaviours 9. The Aftermath of Aggression 10. Inter-agency Considerations 11. Alternatives to Aggression 12. Case Studies
