Working in the Service Sector : A Tale from Different Worlds (Hardcover)

List of Figures  List of Tables  Acknowledgments  1. Introduction: Service Economies  Part I: Different Service Societies in Europe  2. Measuring Economic Tertiarisation  3. The Incidence of New Forms of Employment in Service Activities  4. Why Do Countries Have Such Different Service-Sector Employment Rates?  5. Services and the Employment Prospects for Women  Part 2: The Organization of Service Work  6. The Family, The State, and Now The Market  7. The Reluctant Nurses   8. Work Hard, Play Hard?  9. Work Organisation and The Importance of Labour Markets in The European Retail Trade  10. Lean Banking  Part 3: Common Challenges  11. The Shaping of Work and Working Time in The Service Sector  12. The Delegation of Uncertainty  13. Can Trade Unions Meet The Challenge?  14. Diversity and Regulation of Markets for Services