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책 정보
· 제목 : Conflict Management and Resolution : An Introduction (Paperback)
· 분류 : 외국도서 > 가족/관계 > 갈등해결
· ISBN : 9780415450416
· 쪽수 : 246쪽
· 출판일 : 2009-10-30
· 분류 : 외국도서 > 가족/관계 > 갈등해결
· ISBN : 9780415450416
· 쪽수 : 246쪽
· 출판일 : 2009-10-30
목차
Part 1: The Anatomy of Conflict and Conflict Resolution 1. Perspectives on Conflict Resolution 2. Managing Conflict Dynamics 3. Conflict Transformation Part 2: Dimensions of Conflict 4. Identity 5. Power 6. Structure Part 3: Settlement and Resolution Procedures 7. Comparative context 8. Negotiation 9. Mediation 10. Facilitation 11. Reconciliation
