e-Governance : Managing or Governing? (Paperback)

List of Tables and Diagrams 

Introduction: Managing Governance or Governance Management. Is it all in a Digital Day’s Work?  Leslie Budd and Lisa Harris 

Part 1: Setting the e-Governance Scene  

1. Governance Puzzles  John Clarke  

2. e-Governance and the Governance of the Internet  Richard Collins  

3. The Limits of Post-Lisbon Governance in the European Union  Leslie Budd 

Part 2: Enabling and Managing Technologies  

4. ‘Early Adopter’ Case Studies of Effective Mobile Communications Between Citizens and Government  Jane Vincent and Lisa Harris  

5. Abandoned Heroes: The Decline of ICT Business Support  Alan Rae  

6. Collateral Damage? The Impact of Government Policy on United Kingdom Higher Education  Simran Grewal 

Part 3: Functional Fields for e-Governance  

7. e-Governance Issues in Small and Medium-sized Enterprises  Colin Gray  

8. e-Governance and Local Government  Janice Morphet  

9. e-Government, Disability and Inclusion  Charles Dennis and Fintan Clear  

10. e-Governance in Transition Economies  Antoaneta Serguieva and Kamen Spassov