The New Handbook of Administrative Supervision in Counseling (Paperback)

· 제목 : The New Handbook of Administrative Supervision in Counseling (Paperback) 
· 분류 : 외국도서 > 인문/사회 > 사회과학 > 사회복지
· ISBN : 9780415995849
· 쪽수 : 12쪽
· 출판일 : 2008-12-03

Preface Acknowledgements SECTION I ? Definition of Administrative Supervision in Counseling Chapter 1: Defining Administrative Supervision SECTION II ? Promote client welfare Chapter 2: Maintain the clients as the number one priority Chapter 3: Be responsive to clients’ diverse cultures Chapter 4: Uphold relevant legal, ethical and professional standards SECTION III ? Ensure their departments contribute to the quality of their agencies’ services and service delivery systems Chapter 5: Align the department with the agency’s structure, mission, policies, and practices Chapter 6: Communicate effectively within the agency and the department Chapter 7: Advocate for the clients, counseling and counselors within and outside the agency SECTION IV ? Supervise, lead, manage, and administer the people who report to them to help each individual advance toward optimum performance, productivity and job satisfaction Chapter 8: Establish professional cultures that support excellence Chapter 9: Build healthy, meaningful professional and personal relationships with each staff member Chapter 10: Nurture continuous improvement of each staff member’s performance Chapter 11: Apply your own models for providing effective administrative supervision Chapter 12: Organize staff members for effective service delivery Chapter 13: Implement effectively a performance management system Chapter 14: Evaluate fairly each staff member’s performance SECTION V ? Design, maintain and improve an effective and efficient service delivery system for clients Chapter 15: Operationalize the vision for the department Chapter 16: Acquire and manage resources Chapter 17: Improve Continuously the Counseling Service Delivery System Chapter 18: Lead the process to plan, design, deliver, evaluate and enhance the service delivery system SECTION VI ? Strive continuously for excellence in fulfillment of their administrative supervision responsibilities Chapter 19: Develop continually your own supervisory competence APPENDIXES A. Standards for Counseling Supervisors B. Ethical Guidelines for Counseling Supervisors C. American Counseling Association (ACA) Multicultural Competencies and Standards REFERENCES