![[eBook Code] The Essentials of the New Workplace](./img_thumb2/9780470022160.jpg)
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![[eBook Code] The Essentials of the New Workplace](/img_thumb2/9780470022160.jpg)
책 정보
· 분류 : 외국도서 > 인문/사회 > 심리학 > 산업/조직 심리학
· ISBN : 9780470022160
· 쪽수 : 272쪽
· 출판일 : 2005-05-05
목차
List of Illustrations.
About the Editors.
List of Contributors.
Preface.
Chapter 1: Introduction to the Essentials of the New Workplace (David Holman, Stephen Wood, Toby D. Wall and Ann Howard).
Chapter 2: Workers Under Lean Manufacturing (Rick Delbridge).
Chapter 3: The Human Side of Total Quality Management (Richard Cooney and Amrik Sohal).
Chapter 4: System Integration in Advanced Manufacturing Technology (Waldemar Karwowski and Bradley Chase).
Chapter 5: Supply-chain Partnering (Máire Kerrin and Belén Icasati-Johanson).
Chapter 6: Team Work (John Cordery).
Chapter 7: Call Centres (David Holman).
Chapter 8: Knowledge Management (Harry Scarbrough).
Chapter 9: Employee Involvement: Utilization, Impacts, and Future Prospects (George S. Benson and Edward E. Lawler III).
Chapter 10: Managing Virtual Workers and Virtual Organisations (David Lamond, Kevin Daniels and Peter Standen).
Chapter 11: Organisational Performance and Manufacturing Practices (Stephen Wood).
Chapter 12 Organisational Performance in Services (Rosemary Batt and Virginia Doellgast).
Author Index.
Subject Index.
