[eBook Code] Student Services (eBook Code, 4th)

Preface.

The Authors.

PART ONE: HISTORICAL ROOTS AND CONTEMPORARY CONTEXT.

1. Historical Overview of American Higher Education (John R. Thelin).

2. Institutional Diversity in American Higher Education (Sylvia Hurtado).

3. The Many Dimensions of Student Diversity (Elaine El-Khawas).

PART TWO: PROFESSIONAL FOUNDATIONS AND PRINCIPLES.

4. The Development of Student Affairs (Elizabeth M. Nuss).

5. Philosophies and Values Guiding the Student Affairs Profession (Robert B. Young).

6. Ethical Standards and Principles (Jane Fried).

7. Legal Foundations of Student Affairs Practice (Margaret J. Barr).

PART THREE: THEORETICAL BASES OF THE PROFESSION.

8. The Nature and Uses of Theory (Marylu K. McEwen).

9. Psychosocial, Cognitive, and Typological Perspectives on Student Development (Nancy J. Evans).

10. New Perspectives on Identity Development (Marylu K. McEwen).

11. Student Learning in Higher Education (Patricia M. King).

12. Organizational Theory (George D. Kuh).

13. Dynamics of Campus Environments (C. Carney Strange).

14. Student Success (John M. Braxton).

PART FOUR: ORGANIZING AND MANAGING PROGRAMS AND SERVICES.

15. Organization and Functions of Student Affairs (Gwendolyn Jordan Dungy).

16. Strategic Planning and Finance (John H. Schuh).

17. Information Technology in Student Affairs (William Barratt).

18. Managing Human Resources (Jon C. Dalton).

PART FIVE: ESSENTIAL COMPETENCIES AND TECHNIQUES.

19. Multiculturalism (Donna M. Talbot).

20. Leadership (Judy Lawrence Rogers).

21. Teaching (Larry D. Roper).

22. Counseling and Helping Skills (Roger B. Winston, Jr.).

23. Advising and Consultation (Patrick Love).

24.. Conflict Resolution (Saundra Lawson Taylor).

25. Community Building and Programming (Dennis C. Roberts).

26. Assessment and Evaluation (M. Lee Upcraft).

27. Professionalism (D. Stanley Carpenter).

PART SIX: LAYING NEW FOUNDATIONS FOR THE FUTURE.

28. New Lessons from Research on Student Outcomes (Leonard L. Baird).

29. Using the Lessons of Research to Develop Partnerships (Charles C. Schroeder).

30. Shaping the Future (Dudley B. Woodard, Jr., and Susan R. Komives).

Epilogue.

RESOURCES.

A. NASPA’s Standards of Professional Practice.

B. ACPA’s Statement of Ethical Principles and Standards.

C. ACPA’s Policies and Procedures for Processing Complaints of Ethical Violations.

Name Index.

Subject Index.