[eBook Code] The Loudest Duck (eBook Code, 1st)

Acknowledgments xi

Introduction xv

Chapter 1 Beware of Noah’s Ark 1

Objections to Diversity 26

Chapter 2 The Elephant and the Mouse 31

Combining Forces 41

Point of View 46

Chapter 3 Tell Your Grandma to Go Home 49

Necessary but Not Sufficient 52

Preconceived Notions Have Roots 54

Chapter 4 What’s Easy for You is Hard for Me and How to Navigate the Differences 65

Getting Noticed in Noah’s Ark 67

Getting Out of Your Own Comfort Zone 72

Critical Feedback 83

Who Apologizes and Who Interrupts 91

Mentoring 94

Chapter 5 Unwritten Rules 99

Subtle Inequities 103

Chapter 6 We Hire for Difference and Fire Because They are Not the Same 113

The Danger of Unconscious Thinking, Speaking, and Acting 113

Chapter 7 The Tools in Your Toolbox 135

Think about the People on Your Team 139

Learn to Recognize Other People’s “Grandmas” 140

Fair and Equal with Access, Knowledge, and Feedback 142

Be Careful with Your Words, and How You Interpret the Words of Others 144

The Silent Have Something to Say 146

Results Should Be the Determinant 147

Conclusion 148

References 151

Index 157