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· 분류 : 외국도서 > 경제경영 > 재무/회계 > 관리
· ISBN : 9780470886885
· 쪽수 : 446쪽
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Preface xi
Acknowledgments xvii
Introduction: What Is Indirect Spend, and How Does One Manage It? 1
PART ONE: THE PROCESS
Chapter 1: An Introduction to Strategic Sourcing 9
Joe Payne
Chapter 2: Data Collection and Analysis 15
Joe Payne
Chapter 3: Conducting Research 47
Joe Payne
Chapter 4: The RFx Process 63
Kathleen Daly
Chapter 5: Scorecarding Suppliers 89
Kathleen Daly
Chapter 6: Negotiations 103
Joe Payne
Chapter 7: Get It in Writing 121
Joe Payne
Chapter 8: Implementation and Continuous Improvement 145
Joe Payne
Chapter 9: What Not to Do During a Strategic Sourcing Initiative 167
William Dorn
PART TWO: THE TOOLS
Chapter 10: The Importance of Market Intelligence 191
William Dorn
Chapter 11: Tools to Assist You in Gathering Data and Expediting the Sourcing Process 207
William Dorn
Chapter 12: Increasing Stakeholder Engagement 231
David Pastore
PART THREE: EXAMPLES FROM THE FIELD
Chapter 13: Supplier Collaboration 245
William Dorn
Chapter 14: Leveraging Supplier Feedback 255
William Dorn
Chapter 15: Data Analysis 263
David Pastore
PART FOUR: HOW TO DO IT
Chapter 16: Offi ce Supplies and the Sourcing Process 277
Jennifer Ulrich
Chapter 17: Negotiating Local and Long-Distance Telecommunications Services 299
David Pastore
Chapter 18: How Cell-Phone Management Drives Continuous Cost Savings 315
William Dorn
Chapter 19: Getting the Best Small Package Rates 339
William Dorn
Chapter 20: Making Sense of MRO Spend 355
Kathleen Daly
Chapter 21: Analyzing Shipping Costs 381
Joe Payne
Chapter 22: Sourcing Services 401
Jennifer Ulrich and Scott Decker
About the Authors 423
About the Contributors 425
Index 427