Overdrive: Managing in Crisis-Filled Times (Hardcover)

Partial table of contents:

CRISIS MYTHS AND CRISIS REALITIES.

The Four Horsemen of Crisis: Technology, Shifting Trends, Corporate Aging, and Global Capitalism.

A Fine Line: Crisis that Destroys and Crisis that Creates.

When the Wings Fall Off: Why Contingency Plans Don't Work.

The Myths of the Lone Wolf: Teamwork and Crisis Management.

THINKING ABOUT CRISIS: FIGHTING THE ERRORS OF CRISIS MANAGEMENT.

Spin Over Substance: When the Facts Aren't Friendly.

Moving from Your Comfort Zone: Travel Light and Travel Fast.

MANAGING THE DANGERS OF CRISIS.

Insight, Decision Making, Communication, and Focus: The Four Skills for Managing Crisis.

What You See Is What You Get: How Corporate Values Undermine Action During Crisis.

THE THREE RULES OF CRISIS MANAGEMENT.

Vision--See It All, See It Fast: The Five-Minute Audit.

Versatility--Change It All, Change It Fast.

Index.