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· 제목 : Organizational Behaviour in Hotels and Restaurants: An International Perspective (Paperback)
· 분류 : 외국도서 > 경제경영 > 산업 > 호텔/관광
· ISBN : 9780471986508
· 쪽수 : 296쪽
· 출판일 : 1999-08-25
· 분류 : 외국도서 > 경제경영 > 산업 > 호텔/관광
· ISBN : 9780471986508
· 쪽수 : 296쪽
· 출판일 : 1999-08-25
목차
Ways of Seeing Organizations.
Ways of Seeing Hospitality Organizations.
The Many Faces of Culture.
Motivation, Job Performance and Job Satisfaction.
Groups and Leading Groups.
Designing Jobs and Organizational Structures.
Managers and Their Roles.
Serving Customers.
The Wider Environment.
Into the Future.
Bibliography.
Index.
