Ending the Blame Culture (Hardcover)

Contents: Chris Swinson’s Biggest Mistake. Part 1 Coming to Terms with Mistakes: The importance of learning from mistakes - Tony Fraher’s Biggest Mistake; Facing up to mistakes - Edward Simon’s Biggest Mistake; Mistakes people make - a study - Carl Snitcher’s Biggest Mistake; Lessons learned from mistakes - David Arnold’s Biggest Mistake. Part 2 Harnessing the Positive Power of Mistakes: Learning from mistakes made by organizations - David Bruce’s Biggest Mistake; Cultivating intelligent mistakes in a gain culture - Geoff Morrow’s Biggest Mistake; How we can learn from our mistakes - Gerry Cottle’s Biggest Mistake; Freedom to make mistakes: some examples of breaking with convention - Michael Day’s Biggest Mistake; Managing the positive power of mistakes - Norman Adsetts’ Biggest Mistake; The authors’ mistakes; What have you learned from this book? Personal reflection and feedback form; Further reading; Index.