Shared Services In Finance And Accounting (Hardcover)

Contents: List of figures; List of tables; Lists of abbreviations; Acknowledgements; Introduction: why use shared services? Part I The Basis for Shared Services: Processes covered by shared service organizations; The location of shared service organizations; Benefits and obstacles to setting up a shared service organization; IT for shared service organizations; People - incentives, retention and training; Performance measurement; Service pricing and service level agreements; The structure of shared service organizations. Part II Implementing Shared Services: Pre-assessment; The feasibility study and business case; Design; Implementation; Optimization. Afterword: Future Trends; References and information sources; Index.