Interpersonal Communication and Psychology (Paperback)

Introduction - Communication, a central core to health care delivery; Intrapersonal Dynamics and Self-awareness; Self-awareness; Psychoanalytical theory of personality development; Transactional analysis; Cognitive development; Perception and behaviour; A humanistic point of view; Emotion and behaviour; Attitudes and prejudices; Interpersonal dynamics and self-awareness - Introduction; Interpersonal theory; Psychosocial theory; Behavioural and social learning; Stress and behaviour; Obedience, conformity, compliance and learned helplessness; Group dynamics and leadership; Interpersonal conflict: Dynamics, Resolutions and Self-Awareness; Interpersonal skills and practice - Introduction; The dimensions of communication; Listening, attending and responding; Trust, disclosure, feedback and self-awareness; Assertiveness and caring; Herons Six Category Intervention Analysis; The concept of helping; Reflection and conclusion