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· 분류 : 외국도서 > 인문/사회 > 정치학 > 법률집행
· ISBN : 9780750671996
· 쪽수 : 408쪽
목차
The Evolving Discipline of Security; The Future of Private Security; Security Personnel Selection; Human Reliability; Personnel: Policies and Procedures; Motivation and Evaluation; Downsizing; Security Officer Scheduling; Discipline; Supervision and Training; Maximizing Personnel Deployment; Dealing with Difficult Employees; Unethical Acts by Security Officers; Multi Cultural Diversity Training; Interpersonal Communications; Supervisor's Role in Training; Orientation for Security Officers; Staff Training and Development; Curriculum Design; Testing for Learning Retention; Professional Certifications; Evolution of Management; Time and Stress Management; Project Management; Company Policies and Procedures; Total Quality Management; Risk Management; Safety Attitude Development; Workplace Violence; Crisis Management; Supervising During Emergencies; Supervising During Special Events; Security and Medical Response; Considering Contract Security; Outsourcing in Security; Security Systems Design and Evaluation; Statistical Analysis; Security Technologies; High Technology Theft; Designing Operations Centers; Supervising Investigations; Developing Report Writing Ability in Subordinates; Testifying in Court; Customer Service and The Protection Officer; The Supervisor's Role in Improving Customer Service; Uniforms and Image Enhancement; Marketing the Security Function; Crime Prevention and Community Relations; Legal Aspects of Security; Managing/Supervising to Reduce Liability; Sexual Harassment; Contracts in Asset Protection