Teams (Paperback)

How to use the book; Build a successful team; Know your team; Get to know the people; Define your purpose; Agree clear objectives; Focus on the stakeholders; Make a contract; Communicate; Enquire and listen; Explain and inform; Lead team meetings; Use technology; Understand motivation; Take the lead; Celebrate success; Build trust and support; Move from control to trust; Give frequent feedback; Seek feedback; Deal with conflict; Integrate new members; Remember stakeholders; Focus on the task; Focus on the individual; Give ownership; Review; Understand the need to learn and improve; Clarify the problem; Generate ideas; Assess the options; Make the decision; Aim for continuous improvement