Improving Intercultural Interactions: Modules for Cross-Cultural Training Programs, Volume 2 (Paperback)

PART ONE: INTRODUCTION
Key Concepts in the Field of Cross-Cultural Training - Kenneth Cushner and Richard Brislin
PART TWO: THE WORLD OF BUSINESS
Power in the Service of Leadership - Richard Brislin and S Suzan Jane
Leadership through Relationship Management - Dharm P S Bhawuk
Using the Theory of Individualism and Collectivism
Everyday Work Experiences of People Designated as Diverse - Jan Fried and Izumi Matsumoto
A Focus on Strategies
Leadership and the Glass Ceiling - Roya Ayman
PART THREE: THE FIELD OF EDUCATION
Introducing Active Exercises in the College Classroom for Intercultural and Cross-Cultural Courses - Richard Brislin
Re-Entry and Reverse Culture Shock - Mary Wang
Managing International and Intercultural Programs - Kenneth Cushner and Charles Nieman
PART FOUR: CONCERNS IN VARIOUS TYPES OF INTERCULTURAL EXPERIENCES
Doing the Right Thing - Paul Pedersen
A Question of Ethics
Ethnocultural Identification and the Complexities of Ethnicity - Ann-Marie Horvath
Conflict and Mediation across Cultures - Theodore Singelis and Paul Pedersen
Empathy and Cross-Cultural Communication - Colleen Mullavey-O'Byrne