The Art & Science of Competency Models (Hardcover)

List of Exhibits.

Preface.

1. The What, Why, and How of Competency Models 1

2. How Competency Models Can Enhance HRM Systems 21

3. Competency Models: Laying the Groundwork 49

4. Developing a Competency Model from Scratch 67

5. Finalizing and Validating Competency Models 93

6. Integrating Competency Models into HRM Systems 113

7. Communicating Purpose and Gaining Commitment: Selling the Idea to Others in Your Organization 143

Resource A. Validated Generic Competency Models 163

Resource B. Position-Specific Competency Models 167

References 183

About the Authors 185

Index 187