Web-Based Training: Creating E-Learning Experiences (Paperback, 2)

Acknowledgments iv

Introduction 1

Chapter 1.Tactical and Strategic Advantages 5

Chapter 2. Best Practices for WBT Implementation 19

Chapter 3. Principles of Adult Education and Instructional Design 39

Chapter 4.Tools of the Trade 61

Chapter 5.Analyzing Needs and Selecting Delivery Methods 81

Chapter 6. Selecting the Most Appropriate E-Learning Method 101

Chapter 7. Designing Asynchronous Interactions 129

Chapter 8. Designing Synchronous Interactions 165

Chapter 9. Developing Blueprints 199

Chapter 10. Implementing and Evaluating WBT Programs 233

Chapter 11. Looking Ahead 263

Appendices

A. Software Applications for E-Learning 295

B. Professional Organizations 305

C. Resource Sites and Conferences 309

D. Selected Bibliography 315

E. Matrix of Web-Based Training Types 323

F. Netiquette 325

G. Glossary 327

Index 339

About the Author 346

How to use the CD-ROM 347