Improving Learning Transfer in Organizations (Hardcover)

Foreword xi
Eduardo Salas

Preface xiii
J. Kevin Ford

The Authors xv

Part One: Transfer of Learning in Today's Organizational Reality

1 Making Transfer Happen: An Action Perspective on Learning Transfer Systems 3
Elwood F. Holton III, Timothy T. Baldwin

2 The Strategic Challenge for Transfer: Chief Learning Officers Speak Out 16
Camden C. Danielson, William Wiggenhorn

3 New Organizational Forces Affecting Learning Transfer: Designing for Impact 39
Patricia McLagan

Part Two: Transfer Diagnosis and Intervention

4 What's Really Wrong: Diagnosis for Learning Transfer System Change 59
Elwood F. Holton III

5 Managing Transfer Before Learning Begins: The Transfer-Ready Learner 80
Sharon S. Naquin, Timothy T. Baldwin

6 Managing the Organizational Learning Transfer System: A Model and Case Study 97
Mary L. Broad

Part Three: From Knowledge to Performance Capability

7 Transfer Is Just a Symptom: The Neglect of Front-End Analysis 119
Richard A. Swanson

8 Beyond the Classroom: Transfer from Work-Based Learning Initiatives 138
Lyle Yorks

9 Transfer in an E-Learning Context 161
Erik R. Eddy, Scott I. Tannenbaum

10 The Transfer of Team Training: Recommendations for Practice 195
Janis A. Cannon-Bowers, Eduardo Salas, Laura Martin Milham

Part Four: From Performance Capability to Sustained Performance

11 Transfer Is Personal: Equipping Trainees with Self-Management and Relapse Prevention Strategies 227
Robert D. Marx, Lisa A. Burke

12 Managers as Transfer Agents 243
Reid A. Bates

13 Creating a Climate for Learning Transfer 271
Jerry W. Gilley, Erik Hoekstra

Part Five: Conclusion

14 The Bottom Line: Talking Points for Transfer Improvement in Organizations 307
Timothy T. Baldwin, Elwood F. Holton III

Name Index 311

Subject Index 317