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· 제목 : 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques [With 2 CD-ROMs] (Paperback) (Training, Tools, Tips, and Techniques)
· 분류 : 외국도서 > 경제경영 > 고객관리
· ISBN : 9780787982003
· 쪽수 : 366쪽
· 출판일 : 2007-02-16
· 분류 : 외국도서 > 경제경영 > 고객관리
· ISBN : 9780787982003
· 쪽수 : 366쪽
· 출판일 : 2007-02-16
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