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· 제목 : First Things Fast (Hardcover, 2)
· 분류 : 외국도서 > 경제경영 > 인력관리
· ISBN : 9780787988487
· 쪽수 : 320쪽
· 출판일 : 2009-06-01
· 분류 : 외국도서 > 경제경영 > 인력관리
· ISBN : 9780787988487
· 쪽수 : 320쪽
· 출판일 : 2009-06-01
목차
Foreword by Ruth Clark ix
Preface xiii
Acknowledgments xix
The Author xxi
Chapter 1: Introduction 1
Chapter 2: What Can We Do First and Fast? 15
Chapter 3: Performance Analysis Basics 35
Chapter 4: Opportunities for Performance Analysis 69
Chapter 5: Putting the Speed in Performance Analysis 89
Chapter 6: Communicating to Gather Information and Support 113
Chapter 7: What Technology Contributes 147
Chapter 8: Finding Meaning, Communicating Results 167
Chapter 9: Tales from the Trenches 203
Chapter 10: Into the Future 241
Afterword by Marc J. Rosenberg 257
Resources for Performance Analysis 261
Index 269
