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· 제목 : Ministry of Hospital Chaplains: Patient Satisfaction (Hardcover)
· 분류 : 외국도서 > 종교/명상/점술 > 종교 > 기독교 > 교회
· ISBN : 9780789003577
· 쪽수 : 76쪽
· 출판일 : 1997-11-07
· 분류 : 외국도서 > 종교/명상/점술 > 종교 > 기독교 > 교회
· ISBN : 9780789003577
· 쪽수 : 76쪽
· 출판일 : 1997-11-07
목차
Contents Preface
- Introduction
- A Perspective on Patient Satisfaction
- Background on the Patient Satisfaction Instrument and the Current Data Bank
- How Can the Results Be Maximized?
- Patient Satisfaction with the Ministry of Hospital Chaplains
- Characteristics of Pastoral Care That Contribute to Better Patient Outcomes (From the Patients’ Viewpoint)
- What Have We Learned?
- So What? Implications for Hospital Pastoral Care
- How Can You Use the PSI?
- Bibliography
- Appendix: Weighted Mean Scores
- Index
